Delete your account and data

Signing in to Sunny is optional. When you sign in with Apple, Google or Microsoft, your name, email and picture are kept on your device only, to show your profile in the app. We don't keep an account for you on our server.

1. Open Sunny and tap your picture on the home screen.
2. Tap Delete my account, then Delete.

This removes your name, email, photo and sign in from Sunny on that device. Do this on each device where you signed in. Your planners are not deleted, so you can keep using them.

Your planners, pages, recordings and photos are on your device. Delete a planner from your shelf in Sunny, or remove the app to delete them all from that device.

If you turned on sync, a copy is also in your own storage, which only you control. On iPad, iPhone and Mac, delete Sunny's data in your iCloud storage settings. On Android, open Google Drive on the web, go to Settings, then Manage apps, find Sunny and choose Delete hidden app data.

Deleting your account doesn't cancel a subscription. Cancel it where you bought it: in your device's Settings under your name and Subscriptions (Apple), or in the Google Play app under Payments and subscriptions (Android).

Our server never keeps your name, email, words or pages. To run Ask Sunny it keeps a count of requests against your subscription's number from Apple or Google Play for up to 40 days. On Android it also keeps a coded form of Google Play's purchase record for up to 400 days, so renewals keep one monthly allowance. These aren't linked to your name or email, and they are deleted automatically when that time is up.

For anything else about your data, email hello@printmagicstudiox.com. We will reply within 20 working days. There is no charge.

To stop Sunny being connected to the account you signed in with, use that account's settings: Sign in with Apple in your Apple Account settings, Third-party connections in your Google Account, or Apps and services in your Microsoft account.

More about what Sunny collects is in our privacy policy.